Payments by Credit Card
Due to the huge influx of orders we have received since opening, our online Credit Card processor has already hit the initial transaction limit we were provided with. Although we had initially planned to upgrade this system, it has come to our knowledge that the online card processors that currently have licenses to operate here in Japan have several issues that conflict with our internal security policy.
We treat our customers' privacy with the utmost importance, and we refuse to deal with any outside company that may compromise our customers' payment information.
So in order to accept Credit card payments in the safest possible way, we do so via our PayPal account, so that you can be assured that your payment details are safe and secure, and never made available to MUGEN, its associate brands/companies or our staff. A PayPal account IS NOT required to make payment in this way*.
To pay by credit card, please select 'Credit/Debit Card or PayPal' from the payment options. After confirming your order you will be sent to the following screen :
Once this screen appears, please select the 'Pay with a credit card' option.
We are sincerely sorry for any inconvenience caused by this, and should the above process cause a problem, please do not hesitate to contact us and we will get back to you to discuss alternative options.
Thanks for your understanding, if this causes a problem for you, we are happy to discuss payment via alternative means.
*in general a PayPal account is not required for payment by credit card, however, depending on circumstances PayPal may require varification, or creation of an account for security reasons. This is usually dependaent on the rules PayPal has in place in your country. For more information, please do not hesitate to contact us.
All prices are in JPY